Merchandising Manager – Marketplace

Job Purpose

The purpose of this role is to manage and optimize the merchandising and content across various Marketplace accounts, ensuring that all product launches and updates are executed accurately and efficiently.

This role involves a focus on SEO-driven content creation, effective project management, and strategic communication with both internal teams and external brand clients. The successful candidate will leverage their deep understanding of Amazon systems, marketplace accounts, meticulous organizational skills, and creativity to enhance product visibility and drive sales performance.

Additionally, they will play a key role in troubleshooting issues, collaborating on strategic initiatives, and continuously improving processes to meet and exceed established KPIs and SLAs. This role is crucial for maintaining the high standards of merchandising and content quality that directly impact the success of our brand partners in a competitive, fast-paced e-commerce environment.

The Merchandise Manager is responsible for the overall presence of how our brand’s content & data is merchandised on online retail sites.

The Merchandise Manager not only leads this effort for specifically assigned retail partner(s), but also has direct oversight and merchandising responsibility to the retailers and or brands.

The Merchandising Manager is organized, methodical, and forward-thinking as the role requires careful examination of large spreadsheets, substantial e-mail and ad-hoc requests, developing and executing upon strategy, as well as day-to-day management responsibilities.

Duties & Responsibilities

Merchandising

Launch, track and maintain product on Marketplace Accounts:

  • Utilize excel templates, retailer portals and/or PIM systems to ensure all requirements are met prior to items launching

  • Ensure all product updates such as pricing, specs, and imagery reflect accurately online by the established deadline

Assess product accuracy through various site audits, ensuring content, pricing, imagery, and placement are optimized for prime searchability

Perform various ad-hoc projects relevant to assortments and/or retailer requests

Troubleshoot any marketplace/portal issues that arise and create support cases where applicable

Troubleshoot various errors within the portals, and work directly with the retailer's support team to address and escalate any issues

Content

Write SEO-rich product titles/ product descriptions/ specialized brand copy for brand clients using best practices and brand standards

Lead on keyword research to ensure BrandJump delivers SEO best practices to brand clients and retailer partners

Build and maintain A+ Content and Brand Stores for all brand partners

Research latest Amazon Content capabilities to support client recommendations, such as best practices and new updates for Amazon Advertising, Seller Central, and Vendor Central

Internal & External Communication

Work directly with Strategic Channel Manager to drive and execute retailer merchandising and sales strategy

Partner with Brand Content team to ensure retailer requirements are communicated, updated and optimized to boost sell through

Collaborate directly with brand clients to discuss and implement merchandising strategies, including;

  • Assortment strategy

  • SEO enhancement opportunities

  • A+ content creation/enhancements

  • Brand page creation/enhancement

Communicate frequently with brand clients to inform them when new products go live, or to give updates for ongoing projects

Participate in onboarding of new brand clients, including, but not limited to;

  • Participate in onboarding meetings

  • Perform an assortment audit if applicable

  • Perform data/image audit if applicable

Project Management

Meticulously track projects and metrics, including:

  • Time spent performing tasks for varying brand clients (via TSheets)

  • Timelines for product launch and amendments

  • Product launches and updates

  • Varying ad-hoc projects

Monitor and seek constant improvement upon KPI’s and SLA’s, ensuring timelines are adhered to and quality metrics align with requirements

Manage large project workload through diligent prioritization, exercising flexibility with varying business needs and communicating updates to internal partners

Skills, Qualifications & Expertise

  • 2-4 years of Amazon merchandising experience

  • Deep understanding of Seller and Vendor Central systems and intricacies

  • Experienced in successful Amazon product listing launch and management

  • A basic level of SEO understanding

  • Experience with Helium 10

  • A general understanding of all paid Amazon ads including but not limited to keyword targeting, audience building, and campaign optimization best practices

  • Candidates must have strong organization, communication, and time management skills

  • Advanced Excel skills required (v-lookups, pivot tables, etc.)

  • Experience with high volume project and data management

  • Demonstrated ability to perform under tight deadlines

  • Highly meticulous and observant with strong follow up capabilities

  • Intuitive, analytical, and creative

  • Thrives in a fast paced, intense, deadline driven culture.

  • A passion for design and product in the home goods industry

Working Conditions

  • BrandJump is a full-time remote operation, and each team member works from their home office.

  • Vibrant, engaged team eager to partner, develop and evolve

  • Deadline driven

Direct Reports

Merchandise assistants

Apply at careers@brandjump.com